In the summer of 2023, I interned at SHOPLINE one of Asia’s largest and fastest-growing commerce Software-as-a-service and solution providers. Our team focused on SHOPLINE POS, unifying the retail shops and online shops. I was in charge of the Inventory Management section of the POS system. I collaborated with a cross-functional team to provide the UX Design for SHOPLINE POS Inventory Management v2.8 Mobile.
The goal of inventory management is to help merchants accurately gauge the actual inventory levels of their stores. This, in turn, supports the store manager's experiential decision-making, enhances the store's inventory turnover efficiency, and consequently increases sales revenue. A key aspect of this is monitoring both the purchase of goods and the inventory coming into the store. How can we assist retailers in simplifying their purchasing procedures, keeping track of their inventory, and supporting their purchase decisions?
.gif)
I created an information architecture to organize and structure content on each page, to create a clear pathway for users to follow, and to allow users to find the information easily.
I grouped the information in the same section together and highlighted the action for a specific section or page. The information architecture helps me to design a more clear user flow and user interface.
I then developed the user flow to enhance the efficiency of the purchase management process. This flow was segmented into two scenarios: the first being when users wish to initiate a purchase, and the second when the items arrive at the store and users intend to store them. Each order is categorized into four distinct statuses, and the user flow methodically outlines the action logic for each status.
I created an information architecture to organize and structure content on each page, to create a clear pathway for users to follow, and to allow users to find the information easily.
I grouped the information in the same section together and highlighted the action for a specific section or page. The information architecture helps me to design a more clear user flow and user interface.
I then developed the user flow to enhance the efficiency of the purchase management process. This flow was segmented into two scenarios: the first being when users wish to initiate a purchase, and the second when the items arrive at the store and users intend to store them. Each order is categorized into four distinct statuses, and the user flow methodically outlines the action logic for each status.
I collaborate with software engineers and product managers to develop the new feature on time. Efficient collaboration needs clear communication, clear design files, and early involvement in the design process to ensure technical feasibility and user-centric outcomes.
I created clear design files with detailed notes explaining user flow, and interactions, or highlighting the differences in this design.
I designed UI for different statuses, to make sure the users get a pleasant experience under any circumstances.
